Data Deletion Policy
Last updated: April 18, 2026 · Applies to Riva v1.0.0
Riva keeps your data on your device by default. If you signed in with Google to turn on cloud sync, a copy also lives in Firebase Firestore. This page explains how to delete both.
1. Delete the data on your device
Option A: Clear all data from within Riva
- Open the Riva app.
- Go to Settings.
- Scroll to the Data Management section.
- Tap "Clear all data".
- Confirm.
What gets deleted:
- All period and cycle entries
- Predictions and analytics derived from your entries
- Notification and reminder preferences
- Scheduled local reminders
Deletion is immediate and permanent. It does not touch any cloud-synced copy - see Section 2 for that.
Option B: Uninstall Riva
- Open your phone's Settings.
- Go to Apps (or Application Manager).
- Find Riva.
- Tap Uninstall.
Android removes the app and all of its app-private storage. Nothing that was only on the device remains.
Note: Uninstalling does not remove any cloud-synced copy from Firestore. If you used Google Sign-In, follow Section 2 as well.
Option C: Export before deleting (recommended)
- Open Riva → Settings.
- Tap "Export data".
- Pick a location to save the CSV file.
- Then follow Option A or B.
The CSV file can be opened in Excel, Google Sheets, or any text editor.
2. Delete your cloud-synced data (if you used Google Sign-In)
If you signed into Riva with your Google account, a copy of your cycle data has been written to a Firebase Firestore document keyed to your Google user ID. Deleting on-device data does not remove this copy. Use either of the following to delete it.
Option A: Request deletion by email (recommended)
- Send an email to rivatheflow@gmail.com.
- Subject: "Delete my Riva cloud data".
- Send the email from the same Google account you used to sign into Riva (this is how we verify the request).
We will confirm receipt within 7 business days and permanently delete the Firestore document(s) tied to your Google UID within 30 days, in line with our Privacy Policy.
Option B: Revoke Riva's access via your Google account
- Open myaccount.google.com/permissions.
- Find Riva in the list of connected apps.
- Tap Remove access.
- Then send the deletion email in Option A so we can delete the stored document too.
Revoking access stops any further sync but does not on its own delete data already stored.
3. What gets deleted, where
| Action | Deletes on-device data | Deletes cloud copy | Reversible? |
|---|---|---|---|
| In-app "Clear all data" | Yes, immediately | No | No |
| Uninstall Riva | Yes, immediately | No | No |
| Email request to rivatheflow@gmail.com | No (you still need Option A or B above) | Yes, within 30 days | No |
| Revoke access at myaccount.google.com | No | Stops new sync; existing data remains until you email us | Partially (you can re-grant access) |
| Delete the Google account | No | Yes, Google removes associated Firestore data per its retention rules | No |
4. What we cannot delete for you
Even if you contact us, we cannot delete:
- Data still on your device (you must delete it yourself)
- CSV files you exported (delete them from wherever you saved them)
- Screenshots you've taken
- Backups you made to Google Drive, iCloud, or your computer
- Data shared with other apps via the Android share sheet
You are in control of those copies.
5. GDPR & CCPA
GDPR - Right to erasure (EU / UK / EEA users)
- For on-device data, you exercise the right directly by using the in-app delete option.
- For cloud-synced data, email rivatheflow@gmail.com. We respond within 7 business days and delete within 30 days.
CCPA - Right to delete (California residents)
- You can delete on-device data any time via the app.
- For cloud-synced data, email rivatheflow@gmail.com. We will verify the request using the Google account the data was tied to and complete deletion within 30 days.
6. Children's data
Riva is intended for users aged 13 and above. If you are a parent or guardian and want us to delete cloud-synced data belonging to a child, email rivatheflow@gmail.com with the associated Google account email; we will delete it without requiring further proof.
7. Verifying the deletion worked
On-device
- Open Riva after clearing data.
- Check that the calendar is empty and no cycle stats appear.
Cloud
- After we confirm deletion by email, sign back in with the same Google account.
- The app should start as if it were fresh - no historical cycles should sync back.
8. Frequently asked questions
9. Contact
- Email: rivatheflow@gmail.com
- Website: rdxracer.com/riva
Target response time: 7 business days.
10. Updates to this policy
We may update this Data Deletion Policy to reflect new features, comply with new regulations, or clarify processes. Changes will be indicated by the "Last updated" date at the top of this page.
Summary - in plain English
- Clear the phone copy with Settings → Clear all data, or just uninstall.
- If you signed into Google in the app, email rivatheflow@gmail.com from that same account to delete the cloud copy.
- Export to CSV first if you want to keep a record.
- Deletion is permanent - there are no backups we can restore from.
Your data. Your control. Always.
Riva — Track your natural flow
Version 1.0.0 · Last updated: April 18, 2026